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💬 Frequently Asked Questions

 

 

At The In List Boutique, we want your shopping experience to be effortless and elevated. If you still have questions, feel free to reach out to us at support@theinlistboutique.com

 

 

 

 

Orders & Shipping

 

 

How long will my order take to arrive?

We aim to dispatch all orders within 1–2 business days.

Standard UK delivery takes up to 5 working days from dispatch.

Please note: RSVP items may take up to 5 working days to dispatch due to their exclusive nature.

 

Do you offer international shipping?

Yes, we ship worldwide. Shipping fees and delivery times will be calculated at checkout.

 

Can I change my order after it’s placed?

If your order hasn’t been shipped yet, we may be able to make adjustments. Email us as soon as possible at support@theinlistboutique.com.

 

 

 

 

Returns & Exchanges

 

 

Do you accept returns?

Yes — we accept returns within 14 days of receiving your order. Items must be unworn, in original condition, and with tags attached.

For full details, please visit our Returns Policy.

 

How do I start a return?

Simply email support@theinlistboutique.com with your order number and reason for return. We’ll guide you through the process.

 

Do you offer exchanges?

At this time, we recommend placing a new order for the desired item and returning the original for a refund.

 

 

 

 

Sizing & Fit

 

 

How do I know what size to choose?

Each product includes a size guide and fit notes. If you’re unsure, feel free to email us — we’re happy to help with personalised sizing advice.

 

Do you carry plus or petite sizes?

We’re continually expanding our size range. Be sure to check back or sign up for our newsletter to stay updated.

 

 

 

 

Products & Restocks

 

 

Will you restock sold out items?

Some of our pieces are exclusively limited. If a style is gone, it may not return — but you’re welcome to join the waitlist or follow us on Instagram @theinlistboutique for restock updates.

 

Can I request a custom piece?

We currently do not offer customisation, but we love feedback — feel free to message us about styles you’d love to see!

 

 

 

 

Payment & Security

 

 

What payment methods do you accept?

We accept major credit/debit cards, PayPal, Klarna, and Clearpay (UK customers).

 

Is your checkout secure?

Yes — our site is SSL-encrypted to ensure your data is safe.

 

 

 

 

Still Need Help?

 

 

Email us at support@theinlistboutique.com or DM us on Instagram — we’re happy to help.

easy.

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